Shipping Policy
At Time Master, we work to deliver your watches safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing Time
Once your order is confirmed, it is usually processed within 24 to 48 working hours. Orders placed on Sundays or public holidays may be processed on the next working day.
Shipping Locations
Time Master currently ships orders across India. Delivery availability may depend on your location and courier service coverage.
Estimated Delivery Time
Standard delivery usually takes 4 to 7 working days after dispatch. Delivery time may vary depending on your city, state, courier partner, weather conditions, public holidays, or other unexpected delays.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you place your order. Time Master may offer free shipping on selected products or promotional offers.
Order Tracking
After your order is dispatched, tracking details may be shared through SMS, email, or WhatsApp. You can use the tracking information to check your delivery status.
Delivery Attempts
Our courier partner may attempt delivery multiple times as per their policy. Please make sure your phone number and address are correct and reachable to avoid delivery failure.
Wrong or Incomplete Address
Time Master is not responsible for delivery delays or failed delivery caused by an incorrect, incomplete, or unreachable address provided by the customer.
Damaged Package
If you receive a damaged package, please make a clear unboxing video before opening the parcel and contact us within 24 hours of delivery for support.
Delay in Delivery
Delivery delays may happen due to courier issues, high order volume, natural conditions, holidays, strikes, or other situations beyond our control. We will try our best to support you with tracking updates.
Contact Us
For shipping-related questions, tracking support, or delivery assistance, you can contact Time Master at:
Phone: +91 88498 45827
Email: timemaster11@gmail.com
Address: Surat, Gujarat, India